No. You will not have to a pay solicitor fee provided you have given truthful and honest answers regarding the details of your claim. You must also remain cooperative and responsive throughout.
Yes. You will be required to pay a solicitor fee and disbursement if you decided to withdraw your claim before its conclusion. This fee will only be charged if you cancel after 14 days of signing an agreement with the solicitor. This fee will reflect work undertaken on your case only.
No, you do not need to use a claims management company to make your complaint about your property. You can make claim yourself for free against your landlord or your housing association. If it is not successful you can refer it to the Housing Ombudsman Service yourself for free.